Snaptrude runs in your browser, so all you need to get started is a Snaptrude account. The same account signs you in to Snaptrude, holds your profile details and gives you access to the Snaptrude Community.
Before you start
Use Google Chrome. Snaptrude is built and tested for Chrome. If you open the sign-up page, dashboard or a project in Safari, Edge, Firefox, Opera or Brave, a banner recommends switching to Chrome.
If a teammate invited you to their organization, use the invite link in your email to sign up, so your account is connected to their organization.
Create a Snaptrude account
Go to app.snaptrude.com/signup, or click the sign-up button on www.snaptrude.com.
Choose how to sign up: use the Google or Microsoft option to sign up with that account, or enter your email address.
If you signed up with your email, follow the on-screen prompts to verify it.
Fill in your profile details, including your first name and your organization size. Organization size is required, so you can't finish signing up without it.
Complete the remaining steps. Snaptrude opens your dashboard when your account is ready.
Note: First name, team name and organization name accept English (Latin) characters only. If you type an unsupported character, such as letters from another script, Snaptrude shows an error message and won't save the field until you change it. This avoids problems with billing later.
New accounts start on the Free plan. To compare plans and credits, see Plans, Pricing and AI Credits.
Sign in to Snaptrude
Snaptrude uses a single sign-on (SSO) system, so you sign in the same way you signed up.
Go to app.snaptrude.com/login, or click the login button on www.snaptrude.com.
If you signed up with Google or Microsoft, choose that option and select your account.
If you signed up with your email, enter your registered email address and follow the prompts to finish signing in.
Snaptrude opens your dashboard.
Tip: Sign in with the same method and email address you used to sign up, so you land in the same account and see your projects.
Sign out
On the dashboard, click your profile icon at the top of the left sidebar.
Select Logout.
You can sign back in at any time with your registered email address or your Google or Microsoft account.
Edit your account details
On the dashboard, click your profile icon at the top of the left sidebar.
Select Account Details.
Update your name, phone number or profile picture.
Changes save automatically.
Note: The same character rule applies here. Names with non-English characters show an error message and aren't saved.
Sign in to the Snaptrude Community
The Snaptrude Community at www.snaptrude.community uses your Snaptrude account, so you don't need a separate login.
Go to www.snaptrude.community.
Choose to sign in. You're taken to the Snaptrude sign-in screen.
Sign in with the same method you use for Snaptrude. You're returned to the Community, signed in.
Troubleshooting
I can't find my projects after signing in. You may have signed in with a different method or email address from the one you signed up with. Sign out, then sign in again with the method and email address you originally signed up with.
I see an error when I type my name or organization name. Remove any non-English characters and type the name in English (Latin) characters.
I can't finish signing up. Check that you've filled in every required field, including organization size. If you're using a browser other than Chrome, switch to Chrome and try again.
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